# Email addresses and this new (2025) Discourse forum

**URL:** https://discourse.igkt.net/t/email-addresses-and-this-new-2025-discourse-forum/9660
**Category:** Help and Site Feedback
**Created:** [16 July 2025 11:29 UTC](https://discourse.igkt.net/t/email-addresses-and-this-new-2025-discourse-forum/9660 "2025-07-16T11:29:59Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![pacharanero](https://discourse.igkt.net/user_avatar/discourse.igkt.net/pacharanero/32/88_2.png) [@pacharanero](https://discourse.igkt.net/u/pacharanero)
#### Post date: [16 July 2025 11:29 UTC](https://discourse.igkt.net/t/email-addresses-and-this-new-2025-discourse-forum/9660/1 "2025-07-16T11:29:59Z")

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Hi Knotters,

If you are having difficulty accessing this forum following the migration from the Archive Forum (the really old SMF2 forum which was at `forum.igkt.net`) or the ‘New’ (2022) Forum (which was at `igkt.net/igkt-forum`) then **the first thing to check is what email address you are using.** Ensure it is correct and can receive emails.

Many of the email addresses that were imported are VERY VERY old, and we have had a huge bounce rate. This in turn has affected the site’s email reputation, and it can take a few weeks for this to return to normal after a spike in bounces.

I’m working on deactivating users whose email addresses have hard bounced (eg ‘no user at this address’ type of response).

**If your account has been deactivated then it’s a simple matter to self-reactivate simply by confirming you can receive emails at the email address the account uses.**